Knowledge Base

Accounts and Passwords

Can you set up a kerberos password for me?

Email

   A Symantec quarantine message comes up and it won't download my email
   Eudora - all the mail in the in box disappeared.
   How can I find people's email addresses in the campus directory in Outlook?
   How do I get a Master Gardener email account?
   How do I get rid of the "keychain" in Eudora
   How do I get the latest email and Internet software?
   How do I import addresses and mail from Eudora to Outlook?
   How to expand headers
   I get an attachment that is called winmail.dat but I can't open it. What can I do?
   I have an email stuck in the Outbox in Outlook and I can't delete it.
   I used to run 2 or more accounts on 1 machine using Eudora but now I can't
   I've legally changed my name. How can I change my email address to reflect this?
   In Eudora I get an error about SSL certifcation failure.
   Incorrect computer date stops email
   Mail I want is going into my Junk mailbox in Eudora, how do I stop that?
   My mail is being blocked as spam
   Spam Filtering in Outlook: SpamBayes
   When I upgrade Eudora I get the installer when I try to open it.
   Where do I find the Eudora directory that contains my mailboxes, address book, and attachments folder in Windows 2000 and XP?
   Why does a **snipped** message occasionally show up in Eudora?

Network

   1394 adapter
   Counties with Network Limitations
   DHCP conflicts with a laptop.
   How do I add IPSec filters to my computer?
   I'm having problems connecting my laptop to use wireless.
   Using AOL Instant Messenger with our firewall
   Why can't I see other computers in My Network Places?

Other

   I'm having problems connecting my laptop to use wireless.
   Info on procedure for running Windows update for Oakland
   Using Remote Desktop -- How to print and copy files to your local computer.
   What's wrong with my mouse?

Site Builder

I made changes to my web site, but I still see the old information.

Software

   Browser hijacker takes over browser toolbar, pop up ads proliferate and you can't seem to get rid of it.
   Eudora - all the mail in the in box disappeared.
   Eudora toolbar icons aren't right
   How do I get support for EndNote?
   How do I get the latest email and Internet software?
   How to update Windows OS
   I'm having problems connecting my laptop to use wireless.
   In Eudora I get an error about SSL certifcation failure.
   NT Authority shutting down
   Spam Filtering in Outlook: SpamBayes
   When I upgrade Eudora I get the installer when I try to open it.

Virus Protection

   A Symantec quarantine message comes up and it won't download my email
   Browser hijacker takes over browser toolbar, pop up ads proliferate and you can't seem to get rid of it.
   How can I get the latest virus definitions if my computer is infected and off the network?
   My computer is infected with the MSBlaster virus, what do I do?
   NT Authority shutting down
   Using AOL Instant Messenger with our firewall
   Why does Windows say my anti-virus is turned off when I know it isn't.