Resources

A Cultural Approach to Interpersonal Communication: Essential Readings. Blackwell Publishing, 2007, 482 pp.
Author
Monaghan, Leila; & Goodman, Jane E (Editors)
Type
Book
Skills
Diversity Education
Beyond Blame: A New Way of Resolving Conflicts in Relationships. Jossey-Bass Publishers: San Francisco, 1994, 235 pp.
Author
Kottler, Jeffrey A.
Type
Book
Skills
Conflict Resolution
Bodily Communication (2nd ed), Methuen & Co. Ltd.), 1988, 363 pp.
Author
Argyle, Michael
Type
Book
Skills
Developing Communication Skills
Body Language. Simon & Schuster Pocket Book, 1970. NY: NY. 183 pp.
Author
Fast, Julius
Type
Book
Skills
Developing Communication Skills
Body Politics: Power, Sex, and Nonverbal Communication, 1977. Prentice-Hall, Inc. Englewood Cliffs, New Jersey, 214 pp.
Author
Henley, Nancy M.
Type
Book
Skills
Developing Communication Skills
Client-centered therapy: Its current practice, implications, and theory. Houghton Mifflin Compnay, Boston, 1951, 560 pp.
Author
Rogers, Carl R.
Type
Book
Skills
Developing Facilitation Skills
Communication in Human Relationships. National Textbook Company, Skokie, Illinois, 1973, 229 pp.
Author
Brown, Charles T & Van Riper, Charles
Type
Book
Skills
Developing Communication Skills
Conflict Resolution: Mediation Tools for Everyday Worklife. McGraw Hill, Madison, WI, 2001, 169 pp.
Author
Dana, Daniel.
Type
Book
Skills
Conflict Resolution
Counseling: An Introduction. Allyn and Bacon, Inc. Boston, 1961, 349 pp.
Author
Arbuckle, Dugald S.
Type
Book
Skills
Developing Facilitation Skills
Descriptions Now: Create Effective, Legally Appropriate Job Descriptions
Author
HALLoGRAM Publishing, Aurora CO
Skills
Performance Reviews, Recruitment
Best Feature
Has lists of standard positions and templates for creating your own.have used this for 4-H volunteers.This may be overkill and cost is around 4200 so it could ba a shared resource.I used the veerson over 15 years ago.Not sure current status, but must have improved over the years.
Employment Testing Manual
Author
James A. Douglas, Daniel E. Feld & Nancy Asquith
Type
Book
Fundamentals of Interpersonal Communication. Harper & Row: New York, 1971, 229 pages.
Author
Giffin, Kim & Patton, Bobby R.
Type
Book
Skills
Developing Communication Skills
Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. Jossey-Bass Publishers, San Francisco, 1988, (Part I, 83 pp.).
Author
Ury, William L; Brett, Jeanne M.; & Goldberg, Step
Type
Book
Skills
Conflict Resolution
Getting Things Done
Author
David Allen
Type
Book, Course / Workshop
Skills
Evaluation, Performance Reviews, Program Development, Program Planning, Recruitment, Time Mgmt
Best Feature
Great for principles in dealing with the ever increasing mountain of email on a daily basis.  Has guidance for mastering workflow and allows for applying principlesthrough MS Outlook.
Getting to Yes: Negotiating Agreement Without Giving In (2nd ed.). Penguin Books, 1991, 200 pp.
Author
Roger Fisher, William Ury, and Bruce Patton
Type
Book
Skills
Developing Leadership Skills
Graduates and/or Post-graduates from Ag and Animal Science Schools
Author
UC, CSU and Community Colleges
Type
Book, Course / Workshop, Curriculum / Training Guide, On-line / Electronic Course, Video
Skills
Evaluation, Recruitment, Training
HR Answer Book, The Indispensable Guide for Managers and Human Resources Professionals
Author
Shawn Smith and Rebecca Mazin
Type
Book
Skills
Evaluation, Management, Recruitment, Training
Human Resources Champions
Author
David Ulrich
Type
Book
Skills
Evaluation, Management, Recruitment, Training
Impression Management: The Self-Concept, Social Identity, and Interpersonal Relations, 1980. Brooks/Cole Publishing Company: Monterey, California, 344 pp.
Author
Schlenker, Barry S
Type
Book
Skills
Management
Interpersonal Behaviour: The Psychology of Social Interaction, Pergamon Press: Sydney, 1985, 358 pp.
Author
Forgas, Joseph P.
Type
Book
Skills
Developing Partnerships
Interpersonal Conflict. Winslade, John & Monk, Gerald. Narrative Mediation: A New Approach to Conflict Resolution. Jossey-Bass: San Francisco. 2000, 261 pp.
Author
Joyce L. Hocker & William W. Wilmot
Type
Book
Skills
Conflict Resolution
Make Your Calories Count: Use the Nutrition Facts Label for Healthy Weight Management
Author
FDA
Type
On-line / Electronic Course
Skills
Training
Best Feature
Make Your Calories Count is an interactive learning program that provides consumers with information to help plan a healthful diet while managing calorie intake. The exercises will help consumers use the food label to make decisions about which food choice is right for them. For simplicity, the program presents two nutrients that should be limited (saturated fat and sodium) and two nutrients that should be consumed in adequate amounts (fiber and calcium).The program is available as an interactive Training Module for download. PDFs and transcripts for printing and accessibility are also available.
http://www.cfsan.fda.gov/~ear/hwm/labelman.html (from the FDA)
Managing Conflict From the Inside Out.
Author
Marc Robert
Type
Book
Skills
Conflict Resolution
Managing Conflict: Interpersonal Conflict and Third-Party Roles (2nd ed.). Addison-Wesley Publishing Company: Massachusetts, 1987, 160 pp.
Author
Walton, Richard E.
Type
Book
Skills
Conflict Resolution
Managing Interpersonal Communication, Harper & Row Publishers: New York, 1986, 242 pp.
Author
Deetz, Stanley, A., & Stevenson, Sheryl L.
Type
Book
Skills
Developing Communication Skills
Managing Violence in the Workplace, 1996. St. Lucie Press: Delray Beach, Florida, 138 pp.
Author
Capozzoli, Thomas & McVey, R. Steve.
Type
Book
Skills
Conflict Resolution
Mediating Interpersonal Conflicts: A Pathway to Peace. CPI Publishing, West Concord, MN, 1995, 292 pp.
Author
Umbreit, Mark S.
Type
Book
Skills
Conflict Resolution
Mediator Communication Competencies: Problem Solving and Transformational Practices (5th Edition). Pearson Custom Publishing, 2005, 156 pp.
Author
Kimsey, W; McKinney, B; Della Noce, D; Trobaugh, S
Type
Book
Skills
Developing Leadership Skills
More on the Art of Verbal Self Defense.
Author
Susette Elgin
Type
Book
Skills
Developing Communication Skills
Negotiation: Readings, Exercises and Cases (latest edition). Irwin: Burr Ridge, IL.
Author
Lewicki, Roy J.; Litterer, Joseph A.; Saunders, Da
Type
Book
Skills
Management
Personal Conversations: Roles and Skills for Counselors. Richard Clay Ltd.: Bungay, Suffolk, Great Britain, 1990, 192 pp.
Author
Lang, Gerrit & van der Molen, Henk
Type
Book
Skills
Developing Facilitation Skills
Resolving Identity-Based Conflict in Nations, Organizations, and Communities. Jossey-Bass: San Francisco. 1997, 195 pp.
Author
Rothman, Jay.
Type
Book
Skills
Conflict Resolution
Sierra Health Leadership Program
Author
Sierra Health Foundation
Type
Program to develop leadership in non-profit sector
Skills
Developing Partnerships, Management, Time Mgmt
Best Feature
Six-month program offers sessions in leadership assessment, organizational culture, facilitative leadership. It is open to leaders in the non-profit and government sectors working on community and health issues who live in the Sierra Health Foundation's 26 county area (most of Northern California). Program is free, but one must apply.
Skilled Helper: A Systematic Approach to Effective Helping (3rd Edition), 1986.
Author
Egan, Gerard
Type
Book
Skills
Training
Skillpath
Type
Course / Workshop
Staff Evaluation Trainings
Author
Liebert, Cassidy & Frierson offer periodic training
Type
Course / Workshop
Skills
Evaluation, Performance Reviews
Sticking to It: The Art of Adherence - How to Consistently Execute Your Plans. Cornerstone Leadership Institute, Dallas, 2003. 53 pp.
Author
Colan, Lee J.
Type
Book
Skills
Program Planning
The 7 Habits of Highly Effective People
Author
Stephen R. Covey
Type
Book, Course / Workshop
Skills
Developing Communication Skills, Developing Leadership Skills, Developing Partnerships, Evaluation, Management, Performance Reviews, Time Mgmt, Training
Best Feature
Affords opportunity to review work approaches and habits.  Going through the three day training can have a big impact.

 
The Achievers
Author
Gerald D Bell
Type
Book
Skills
Developing Communication Skills, Developing Facilitation Skills, Developing Leadership Skills, Diversity Education, Evaluation, Management, Recruitment, Time Mgmt
Best Feature
Excellent analysis of motivational leadership types including strengths and weaknesses. Excellent predictive ability based on those types.  Excellent insight into motivational styles of leadership.
The Conflict Resolution Toolbox: Models & Maps for Analyzing, Diagnosing, and Resolving Conflict. John Wiley & Sons: Canada, 2005, 256 pp.
Author
Furlong, Gary T.
Type
Book
Skills
Conflict Resolution
The Eight Essential Steps to Conflict Resolution. Tarcher-Putnam-Penguin, New York, 1992, 290 pp.
Author
Weeks, Dudley.
Type
Book
Skills
Conflict Resolution
The Handbook of Coaching. Jossey-Bass: San Francisco. 1999, 264 pp.
Author
Hudson, Frederic M.
Type
Book
Skills
Developing Facilitation Skills
The Helping Interview (2nd Edition), 1974. Houghton Mifflin Company, Boston, 167 pp.
Author
Benjamin, Alfred (of Haifa University, Israel)
Type
Book
Skills
Management
The Lost Art of Listening: How Learning to Listen Can Improve Relationships. The Guilford Press: New York. 1995, 251 pp.
Author
Nichols, Michael P.
Type
Book
Skills
Developing Communication Skills
The new interaction method: How to make meetings work. 1976, A Jove Book: New York. 301 pp.
Author
Doyle, Michael and Straus, David
Type
Book
Skills
Developing Facilitation Skills
The Power of Focus
Author
Jack Canfield, Mark Victor Hansen, Les Hewitt
Type
Book
Skills
Developing Communication Skills, Developing Leadership Skills, Management, Time Mgmt
Best Feature
Affords opportunity to review work approaches and habits.
The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition, 1994. Jossey-Bass Publishers: San Francisco, 296 pp.
Author
Bush, Robert A. Baruch & Folger, Joseph P.
Type
Book
Skills
Conflict Resolution
The Skilled Facilitator: Practical Wisdom For Developing Effective Groups. Jossey-Bass: San Francisco. 1994, 314 pp.
Author
Schwarz, Roger M.
Type
Book
Skills
Developing Partnerships
The Team Handbook: How to Use Teams to Improve Quality, 1988. Joiner Associates, Inc. Madison, 300 pp.
Author
Scholtes, Peter R.
Type
Book
Skills
Developing Partnerships
The Workforce Scorecard: Managing Human Capital To Execute Strategy
Author
Mark Huselid, Brian Becker, Richard Beatty
Type
Book
Skills
Evaluation, Management, Recruitment, Training
UC/ANR Check list for orienting and training research asistants, SRAs and student summer help.
Author
Regional Office Staff
Type
Binder
Skills
Management
UC/ANR County Director Resource Reference Guide
Author
Manton et al
Type
Internal Orientation Guide
Skills
Developing Communication Skills, Developing Facilitation Skills, Developing Leadership Skills, Diversity Education, Evaluation, Management, Performance Reviews, Program Development, Program Planning, Recruitment, Time Mgmt, Training
Best Feature
Specific custom to UCCE and CVR
UC/ANR Eating Smart and Being Active
Author
California State EFNEP
Type
Curriculum / Training Guide
Skills
Training
Best Feature
Background information on nutrition and food safety used to train new nutrition educators.
UC/ANR Make it Safe Serve it Safe online training
Author
Jane Chin
Type
On-line / Electronic Course
Skills
Training
Best Feature
Good food safety overview for new staff
UC/ANR Orientation Reference Guide For New County Cooperative Extension Advisors. Central Valley Region
Author
Manton et a.
Type
Internal Orientation Guide
Skills
Evaluation, Management, Program Development, Program Planning, Time Mgmt, Training
Best Feature
Up to date, specific to advisor in CA and the region
UC/ANR Proceedures for County Employees.
Author
Regional staffs
Type
Binder
Skills
Training
Best Feature
Quickly searched and inexpensive to update.
UC/ANR Technology Tools
Author
Technology Workgroup
Type
Curriculum / Training Guide
Best Feature
Specific to the tools we use in UCCE, current. Provides contacts for follow-up
Working Through Conflict: Strategies for Relationships, Groups, and Organizations (3rd Edition). Longman: New York. 1997, 318 pp.
Author
Folger, Joseph P.; Poole, Marshall Scott; & Stutma
Type
Book
Skills
Conflict Resolution